Frequently Asked Questions

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1
GENERAL INFORMATION ABOUT OUR CERTIFICATES


2 CERTIFICATES TO ANSWER CALLS FOR TENDERS AND FOR THE SIV


3 ORDERING A CERTIFICATE


4 RECEPTION AND INSTALLATION OF YOUR CERTIFICATE


5 METHODS FOR SIGNING ELECTRONICALLY


6 UNBLOCKING A CERTIFICATE


7 SSL CERTIFICATES


8 RENEW YOUR CERTIFICATE

7A What are the methods of generating ?

When I order an SSL certificate (Server or Client), the site offers 2 methods of generation.

The method "Paste a CSR from an external tool": You generate the certificate keys and the CSR. After pasting the CSR, you can manually add subdomains and domains. The certificate will be issued in .cer format.

The "Generate a new CSR" method: We generate the certificate keys and the CSR. When downloading the certificate (in .p12 format), you will need to set the password to protect this file. We obviously do not keep any copies.

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