Frequently Asked Questions

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1
GENERAL INFORMATION ABOUT OUR CERTIFICATES


2 CERTIFICATES TO ANSWER CALLS FOR TENDERS AND FOR THE SIV


3 ORDERING A CERTIFICATE


4 RECEPTION AND INSTALLATION OF YOUR CERTIFICATE


5 METHODS FOR SIGNING ELECTRONICALLY


6 UNBLOCKING A CERTIFICATE


7 SSL CERTIFICATES


8 RENEW YOUR CERTIFICATE

1A What types of digital certificates do you offer?

We offer 3 ranges of certificates, which are qualified according to the European eIDAS Regulation and/or the French RGS standard.

  • Certigna ID : These certificates are intended for natural persons and allow:
  • Certigna Cachet Serveur : These certificates are intended for legal persons and allow:
  • Certigna SSL
    • Certigna SSL Serveur : These certificates are intended for websites and allow:
      • The transition from HTTP to HTTPS
      • To verify the authentication of the site,
      • To make his exchanges with the site confidential.

    • Certigna SSL Client : This certificate allows a server to authenticate itself with another server equipped with a Server SSL certificate. We call this mutual authentication.

      More information : https://www.certigna.fr/description-ssl.xhtml

1B What standards, regulations and formats do your certificates comply with?

All our certificates are eIDAS qualified and/or RGS standardized.

The European eIDAS Regulation (electronic IDentification, Authentication and trust Services) defines the "common thread" of digital trust in the Member States.

In this context, our certificates comply with the specific requirements of the ETSI (European Telecommunications Standards Institute) Standards:

  • ETSI EN 319 411-1
  • ETSI EN 319 411-2

The French standard RGS (Référentiel Général de Sécurité) defines the regulatory framework for building trust in exchanges within the French administration and with citizens. Depending on security needs, three levels of security are available: 1, 2 or 3 stars.

Certigna ID and Certigna Cachet Server certificates allow you to sign electronically in CAdES, XAdES and PAdES format.



1C What are the lifetimes of these different certificates?

Certigna ID and Certigna Cachet server certificates are issued for a period of 1, 2 or 3 years.

Certigna SSL certificates are issued for a period of 1 or 2 years.

It is the customer who chooses the desired duration..

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